Quote:
Originally Posted by TheMalcolmConnection
Did your calls of "I need to install this", increase, decrease or stay the same? Just curious because my staff has some limitations technically (inherited them, didn't hire them!) and the less I can make them do, the better.
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Increased for awhile since they couldn't do it themselves. Faced with an almost universal response of "no" it didn't take them long to realize we were serious. Removing admin rights meant they couldn't just install whatever. That was the point. Too many security issues, too much to have to support, and biggest of all too much risk associated with licensing. When we told management micro$oft could fine us hundreds of thousands of dollars for being out of licensing compliance it didn't take them long to agree that having a free-for-all had to end. Within a year everyone got us to it. We figured out quickly too: if people don't think the IT department is a bunch of dicks theyre probably not doing your jobs.