Quote:
Originally Posted by MTK
Yeah I just doubt people inside the org are designing all of the merch. This goof up is probably on the manufacturer.
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That's weak - you trying to blame the manufacturer. The organization accepted the merchandise and put it out for sale, didn't they? So, from an internal management point of view, somebody screwed up and the manager responsible for that department also screwed up for not checking the merchandize for any problems before the gates opened. What about the old management maxim of "Inspect don't expect"? BTW, does the organization even have any first line managers?
I know the mugs are a small matter but they are yet another symptom of a larger disease which is the ongoing failure of Snyder's organization to provide a first class fan experience.