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Originally Posted by Mattyk72
Ok here's what happened, we met up with the douche and as soon as I had our garage door opener back (we're so glad we didn't give him a key) I said here's the deal, we're not giving you any more money. And on top of that we'll see you in small claims court. He didn't even put up a fight, he just said ok fine and walked away with his tail between his legs. I was ready for a blowout too, because not only did they seriously F up the hardwoods but the carpet job they did was a joke as well. Totally visible seams, corners not tucked properly, a complete mess. I took a ton of pictures so I'll post them later for you guys.
The good news is the hardwoods are fixable. A good sanding and new stain done by a true professional we'll be good to go. The new floor guy is also going to fix the carpets as well. So all is not lost, it's just going to cost us more $$ but at least know we know the job is going to be done right. And I can't wait to see that douche in court. It's going to be a slam dunk.
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Good to hear and I hope it works out in court as these are not always that easy to win. What kind of contract did you have and did it have anything in their about quality of work or to customer satisfaction. He could also say that you did not allow him to correct the issues or he did the work but there was nothing in writing about quality of the work. The good news is you did not give him all the money up front.