I love my Samsung Galaxy and so I take issue with his claim that "You NEED to customize, because your phone just isn't that smooth out of the box" and "Apple still designs the best hardware" with respect to my phone. What part of Apple's hardware is better? The part that you hold wrong?
The screen? You don't have to do a lick to a Galaxy phone...it works out of the box hence why they are
outselling the POS phone Apple has put out.