[mlmdub130]

Originally Posted by mooby

I'm assuming it was a part of a random luggage check or some other reason, but that's part of their jobs. And at what did they go through it? Was it when you boarded the flight, after you sent it through the xray machine? Or was that suitcase large enough that it had to be tagged and stowed away in the cargo hold, and it got searched after you sent it into the luggage checkpoint?

Like I said man it sucks that they ripped apart your bag, and then did an insanely bad job at fixing it, but short of a complaint there's not much you can do about it. If I was in your position I'd be pissed too, but unfortunately you'll just have to live with it. If you want you can keep trying to get an apology out of someone, whether it's the airline or the TSA, but I get the feeling you'll just keep running in circles on that one.

they went through it at ATL after we arrived from costa rica we had to reclaim our luggage and take it to be re checked prior to going to customs. they searched it after i rechecked it at ATL before it was loaded into the plane. i actaully saw it being loaded into the plane with the tape all over it and knew it was nothing but bad news.

i know it's just wierd that it is acceptable. there was a IAD employee that was there when my luggage came off and he saw it and knew how bad it was and just told me straight up i would get nothing back. it's just weird to me the lact of any form of accountabilty, i just don't get it.