Quote:
Originally Posted by Chico23231
Goodell has completely screwed himself on how he's handled everything. Its a shame.
|
This guy says it better then I can but I agree with all of it.
NFL: Is Roger Goodell a good NFL commissioner? - Quora
With respect to the league (NFL) as a business, I think he is doing a great job for them. And this angle is what he seems to have stuck to throughout his time there. He is
doing everything to make the league more accessible and attractive to the consumer. He understands what customers want and he gives it to them. He is decisive and seems to always align himself in the best interest of the league first and the customers a close second.
Some things that he has done that make the NFL more accessible to customers:
1.
Addressing the concussion issue. To be clear, he only addressed it - nothing more. He hasn't pushed to solve it in a holistic way but he has protected the NFL by addressing it and adding procedures (useful?) by which teams check and deal with concussions. This placates the fans that something is being done to protect the players but isn't so much that it takes away the excitement of the game and in turn the love for the game that the fans have. (Yes, violence is a large part of the reason you watch the NFL - deal with it). Player safety is treated as a secondary issue (at least thats what I see from his actions.)
2.
Stiff penalties for coaches and players who break the rules. I would have to do a little research to see if the commissioner's stiff penalties have actually reduced the amount of drugs taken and the number of arrests of NFL players. But more important than that, these penalties signal to the fan that their interests - ie that the game is fair and that they aren't watching an orchestrated event - is very important to the league. Again the commissioner keeps the fans happy and the NFL business growing.
3.
Growing the NFL
Goodell has introduced the playing of some games in London and Toronto. All of which have been sold out. He decisively killed off an underperforming product - NFL Europe and now plans for expansion to the rest of the world. I think he really is focussed on growing the NFL pie.
From a player's standpoint, I think he must be hated. It would be hard not to be with the way he puts the player's needs past the NFL's business needs. Anytime he exercises his power, some coach or player usually has to pay the penalty. And a lot of players have publicly commented negatively on the commissioner making more money than they do.
But in the end, when it comes to customer satisfaction with the fans he does a great job because that aligns closely with making the NFL a successful business which seems to be his main goal. And he's doing a pretty job that way.