Quote:
Originally Posted by firstdown
I'm like you and have no problem paying more for good service. Best Buy lost my business over a $50 DVD player I purchased for my daughter to take to school. By the time she got back home it was over their 30 day or 60 day return policy and they would not exchange it and it had never worked.
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i know this isn't the point you are making, but next time, buy another of the same, then return the one that doesn't work w the newer receipt.