what is the deal with the TSA?!?

[mlmdub130]

so i just got home from costa rica, which btw is the most amazing place ever, and when my baggage came up at the carousel at dulles my bag was wide open. i don't mean like kinda open i mean they broke the zipper and made the most laughable/retarded attempt to tape it shut i have ever seen and the bag was open for all to see. from first glance it appears everything is still in the luggage, but who knows i was there for a week and packed a ton of crap. after talking to a few morons at dulles last night, our flight landed at midnight, i had no luck. the people at dulles said i should contact TSA but TSA would only send me back a standard letter and not pay for anything. after doing a little research online it appears i will most likely get nothing back but sent a complaint anyway.

i guess i will wait and see what happens but i feel that in the end i will get nothing and be out a $150 peice of luggage. just wondering if anyone has had any similiar problems with TSA and what the end result was.