What REALLY grinds your gears?

[mooby]

Originally Posted by Daseal

Don't forget the most effective technique. Bring food. If you're negotiating spend 20 bucks for doughnuts and coffee for the folks you're negotiating with and you'll make that back plus quite a bit. Should You Eat While You Negotiate? - Lakshmi Balachandra - Harvard Business Review

LOL. I remember hearing about that before, but I've never done that. One of the things I was taught was that if you're dealing with a customer over the internet or phone your first priority should be getting them in the door. I've heard of some of the newer dealerships having coffee bars/doughnut shops in them too, there's a BMW dealer in MD owned by the same company that I work for that has a coffee shop inside it. And if the dealer doesn't have one you can always get a dialogue going with a salesman and invite them to a restaurant or other place to negotiate. It definitely won't hurt to try that though, the article makes it sound advantageous.