Best and Worst Customer Service

MTK · 06-09-2006, 08:18 PM

I've had some battles with Nextel too. When I moved from MA to NY I tried over and over to get them to change my plan from MA to NY to no avail. I finally said look, cancel my service this is ridiculous I've been trying to change my plan for 6 months now. They tried to hit me with a $200 cancellation fee and I just about lost it. I think they sensed I wasn't very happy so they ended up waiving the fee.

06-09-2006, 08:18 PM	#15
MTK Hail Raiser Join Date: Feb 2004 Age: 53 Posts: 100,050	Re: Best and Worst Customer Service I've had some battles with Nextel too. When I moved from MA to NY I tried over and over to get them to change my plan from MA to NY to no avail. I finally said look, cancel my service this is ridiculous I've been trying to change my plan for 6 months now. They tried to hit me with a $200 cancellation fee and I just about lost it. I think they sensed I wasn't very happy so they ended up waiving the fee.

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Best and Worst Customer Service

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