All Things Technology Related Thread

[TheMalcolmConnection]

Originally Posted by FRPLG

In terms of laptop users we treat them the same although we don't have much of a permanent deployment off campus. Generally we have them use a VPN client to terminal back into their local desktop. Just curious but why do your users seem to have the need to install stuff? We keep our stable of supported tech narrow and business-need focused. I can't imagine what would much different in an academic setting.

Maybe it might just be me being worried that we WILL run into something down the road? All laptops users just have a docking station, so VPN isn't an option if they need help. We DO pre-load Teamviewer (remote control software) on their machines, so if they have an internet connection, we can always remote in.

I guess I'm just being a Nervous Nelly with the fear that the ONE professor who goes to Indonesia and needs something will be like, "I REALLY needed that and I couldn't install it."