Time to clean house 1.0.

[KI Skins Fan]

I'm pretty sure that there is nothing that can be done to change the way Dan Snyder thinks and acts as owner of the Redskins. We have put ourselves in position to be abused by Snyder and his minions simply by thinking of ourselves as fans rather than as customers of the Redskins.

I'm not even sure what a fan is or why we act the way we do as fans and allow ourselves to accept such poor quality goods and services from the Redskins that we would not accept from the other businesses we patronize. From now on, I'm a customer first and a fan second and I demand good products and services on and off the field from my NFL team. I also demand to be treated with respect and courtesy by everyone in that team's organization.

Realistically, I know I'm not going to get what I demand from Dan Snyder's Redskins. The whole truth is that I've already had enough with Snyder. I don't like the way he treats me and his other customers. So, as soon as I can get over being a lifelong Redskins fan, I'm going to to hold my nose and give the Ravens a try. My self respect as a consumer of the NFL football experience demands a better service provider. I just want to enjoy being a fan of decent NFL team and organization.