Snyder responds to scathing fan letter

[irish]

If this letter affected DS so much why didnt he respond to it. I agree with others in that this is a form letter that may not have been mailed out as much as some suspect but in the end its a form letter. We thought DS brought in competent people with Gibbs 2.0 and nothing changed. I'll believe things have changed when I see the results that tell me so until then I'm going to stay a skeptic.