Eff Black Friday

[firstdown]

Originally Posted by NC_Skins

If it never worked, why did you wait till over 30 days to return it? Sounds like a error on your part.

It was a cheap little DVD player for my daughter to take to school. So by the time she got back to school and found that it did not work it was around 25 days. She went to school in Farmville Va. and had no BB close to her. She had to come home so she brought it back with her and we were like 10 days outside of their return policy. I agree they did not have to take it back but they also lost my business because of the poor customer service. Stupid ass mgr. kept telling me if I had purcahsed there extended warrantee they would have taken it back but I felt that was a stupid excuse to not provide any customer service. I feel with them you have to buy customer service because if you don't they don't give a rats ass about the customer. Lost my business and others over a stupid return.